+49 7741 4747-0 |  Genuss- und Wellnesshotel Bercher | Peter-Thumb-Str. 11 | 79761 Waldshut-Tiengen |
Guest information from A to Z

Dear guests, so that you can find your way around with us, we have here

some important information for you.

Die Gästeinformationen in Deutscher Sprache finden Sie hier


We are happy to provide you with special bed linen. Just contact to us

Air conditioner

Your room is equipped with air conditioning. We ask you to use this only when the window is closed. The room air conditioning is only in summer in operation


is in your room

Bathroom stools

If you need a stool in your bathroom, please phone 200 to inform the reception


Do you like to have another bedspread in your room? Please phone 200 to inform the reception


Daily from 06:45 to 10:00 am. Sundays and public holidays from 07:30 - 10:30 am. If you want gluten-free rolls, please inform the reception the day before

Check in / Check out

Your room is available from 03:00 pm on the day of arrival. On the day of your departure, we ask you to vacate the room by 11:00 am and to leave the room card at the reception

Credit cards

In addition to EC card payments, we accept VISA, AMEX and Mastercard.

Daily change towels / linen

Would you like a daily change? No problem. Please phone 200 to inform the reception

Doctor / Hospital

Hospital Waldshut, Tel.: 07751/85 - 0. Always dial the 0 to make calls from the hotel. Internally (from room to room) it is enough to choose the desired room number, without the 0 ahead. If you need a specialist, please call the reception, tel. 200. We are available 24 hours a day, also at night under this number 200, and we will be pleased to help you


Our fitness room is located on the ground floor of the wellness building and is open daily from 07:00 am to 10:00 pm. The wellness building is connected to the hotel building by underground


You can rent a garage for € 9,00 per night. The parking spaces are directly in front of the house, above the railway crossing and the wellness building. They are free of charge

Head Pillow

We have a selection of different pillows available for you. Are you interested, please phone 200 to inform the reception

Internet / WIFI

Wireless internet is available throughout the hotel. Ask at the reception for the day-to-day password

Iron and ironing board

are available on request. Please contact the reception, tel. 200


In your closet there are laundry bags for your laundry, which you can bring at the reception. If you leave before 9 am, your laundry will be returned on the same day (does not apply at the weekend)


At the reception we have various flyers ready for you


You need help with your luggage? We are happy to help you, phone 200


For your convenience, we have equipped your room with a minibar. We would like to ask you to report your stuff at the reception before leaving

Mobile-phone charging-cable

You can get at our our reception

Money and valuables

For monetary and insurance reasons, we ask you not to purchase any valuables, jewelery or money keep in your room or vehicle. We can not be held responsible for lost valuables in your room. Please use the room safe. If your room is not equipped with a safe, you can reserve your valuables in the safe at the reception


To avoid waiting in the morning, you can settle your room bill in the evening at the reception before your departure

Photocopying and scanning

we can offer you at our reception.


Our reception is open daily for 16 hours, from 06:30 am to 10:30 pm


Kitchen times / dining Order 11:30 am - 01:30 pm and 05:30 pm – 08:15 pm.

Room service

You can order meals and drinks to your room from 06:00 a.m. to 10:00 p.m.

For this service we charge € 2,50

Sauna area

Our sauna oasis with a waterbed resting place is located in our wellness building. The wellness building is connected to the hotel building by underground. Our sauna area has a Finnish sauna, an organic sauna, a brine steam bath and an infrared cabin. For your sauna, please take the sauna bag from your room. In this bag are the sauna towels. The sauna is located on the ground floor, the resting room with tea and juice bar on the ground floor of the wellness building

Sewing service

button off? - no problem. We do small repairs ourselves, we give the larger ones into the hands of experts

Sewing kit

You can get a sewing kit at our reception, please phone 200

Shoe polisher

Our shoe polishing machine is located in the stairwell on the 1st floor

Socket outlet

An international adapter is available at our reception, please phone 200


are in your room. You are welcome to take them home after your stay.


You can get the stamps at reception, as well postcards. You can leave your mail at the reception

Toilet articles

Have you forgotten toothbrush or toothpaste? No problem. You get this article at the reception. You will be provided with a deposit of € 2,00 per piece

Wake-up call

Our reception is open for your call


Our beauty and spa department is located on the upper floor of the wellness building.
Our reception team will advise you on your treatment needs. We gladly accept appointments under the telephone number 200


Genuss- & Wellnesshotel Bercher ****

Familie Maier-Bercher

Peter-Thumb-Str. 11 | D-79761 Waldshut-Tiengen | Südschwarzwald

Tel.: +49 (0)7741-4747 0| Mail: hotel@bercher.de

Hotel ganzjährig inklusive Frühstück geöffnet!

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